From TabbForum: Shifts in Mandate Selection Process Leave RFP Teams High & Dry

April 22, 2013

As institutional investors re-evaluate their investment mandates, there has been a distinct move away from risk-adjusted performance as the be-all and end-all selection criteria.

The new post-2008 normal is well and truly upon us, and the changes we see in the asset management landscape will continue at pace for some time to come. In particular, the institutional investment landscape has changed and will continue to evolve.

One of the key changes is the not-so-subtle shift in the mandate selection process. There has been a distinct move away from risk-adjusted performance as the be-all and end-all selection criteria. Of course, the investment management process was always a critical selection criteria, as was structure and size of the investment research team – but these tended to act as exclusionary factors.

What we see today is performance per unit risk being used as a low hurdle that all potential providers need to pass – it probably still is the most important of the hurdles, but by no means does it hold the importance it once held.

Some new (or old, but previously not-so-important) selection criteria we see entering the fray are:

  • Willingness of the asset manager to share holding data in a much timelier manner — i.e., without the typical 30-day embargoes many active managers like to impose – and its ability to do this on a consistent basis.
  • Ability of the asset manager to deliver data on underlying holdings such that there are no black-box investments in the picture — i.e., full portfolio look-through. This is becoming increasingly important for fund-of-fund, multi-manager, sub-advised and fund-of-hedge fund offerings.
  • Capital efficiency of the portfolio from a regulatory perspective. In certain segments of the market, specifically the insurance and pension industry, there is a growing use of performance, per unit risk, per unit capital as a key selection criterion. This issue becomes very visible when fund-of-fund type structures are in play – two funds with equal risk adjusted returns could have very large differences in performance per unit risk, per unit capital – specifically where one fund is transparent and provides full look-through, thus allowing the investor to apply a granular capital charging model, as opposed to the other fund, which could be non-transparent, thus forcing the investor to apply punitive capital charging to account for the lack of detail available to feed into a risk model. In a Solvency II environment the relative difference in adjusted returns could be double-digit in size.

All of the above criteria have a direct correlation to the firm’s willingness to be transparent and, ultimately, this is what the institutional investor is asking for. Institutional investors are frustrated with the receipt of embargoed data that is so out of date that it is useless in practical terms when it comes to running an efficient and effective risk management process.

The same goes for black-box investments — institutional investors now want their investments reported with full look-through to the underlying securities so that they can feed this data into their own risk models and reporting platforms.

Consultants are particularly tuned into the problems at hand, and they, along with the institutional investors, are leading the changes we see in the landscape in front of us. The regulators are also getting in on the act – in Europe you have the push for look-through from EIOPA through the Solvency II Directive, as well as the demands for transparency and custody look-through with the AIFM Directive. This is just the thin end of the wedge, though; the FSB, through the FSOC (in the US) and ESRB (in Europe), has a clear mandate to drive greater transparency in the financial markets, strengthening prudent oversight of risk, capital and liquidity, and ultimately trying to ensure the next crisis is not as severe.

So the asset manager needs to carefully balance the need to prevent its special sauce being divulged and therefore exposing its investment strategies to free-riding and front-running predators, at the same time it has to become more transparent in an attempt to grab the opportunities that come up via RFP processes – this is the mainstay of any institutional business.

Asset managers also need to invest in the data management and reporting infrastructure to ensure they can meet not just today’s demands for transparency, but those of tomorrow as well.

Finally, data management – and in particular a firm’s ability to deliver the depth and breadth of information needed to support a demanding investor, and to gain trust in the investment management process – are becoming critical selection elements of the process. This is being exposed by questions such as:

  • Do you have a data governance program in place that has specific terms of reference that covers client-facing data?
  • Does your data governance program have specific data quality management processes that allow for timely, complete, accurate and consistent reporting of data to investors?

Clearly, if you cannot demonstrate you are in control of your product data, then how can you claim you are in control of your investment management process?

Is it any wonder some RFP teams are being left high and dry with dwindling win rates, while others are mopping the floor…


Convergence of retail and institutional

October 20, 2011

I have noticed a definite trend over the last number of years with respect to the convergence of the retail and institutional worlds within asset management firms.

It is not simply just a convergence of the product and service offerings, but also the internal alignment of the teams responsible for each business line.

The operating models that were at play 2-3 years ago had these teams run on separate lines, now firms are aligning their internal structures along functional roles as opposed to business lines, in turn blurring the line between retail and institutional.

 So what is happening out there? What are the drivers? What is causal? What are the symptoms?

There are several key drivers that I see in play:

1. There is board and shareholder pressure to build leaner operating models that scale better and deal with financial market changes in a more flexible and predictable manner. This is borne out of the major flux we have seen in the financial markets since the end of 2008 and the renewed focus on operating costs.

2. There is a growing level of investment savviness amongst retail investors, in particular with the key market segment that has a high level of disposable income. These investors are demanding greater depth and breadth of information on their portfolios, thus driving the retail (product- focussed) reporting model ever closer to the client-focussed reporting model of the institutional market.

3. Institutional clients are demanding glossier client reporting artefacts – something which the retail side of the business are generally more adept at producing. This combined with the demands from the institutional sales teams and channels for product-like factsheet documentation for the various strategies and composites being marketed, is a key driver in getting the output production teams internally more closely aligned.

The results of these drivers are that internally the business lines are being remodelled and combined such that the retail (product) reporting structures are a by-product of the more bespoke client-focussed institutional lines.

The retail investor is also being offered increasingly complex products; synthetic ETFs, Absolute Return funds, Long/Short strategies and SMA/WRAPs.

In turn, retail investors are demanding increasingly complex statements and monthly factsheets – note the increase in retail asset managers offering detailed equity and fixed income attribution reports, both at product and account level.

Asset management firms have been quick to grasp the obvious efficiencies available by viewing the product side of the company as just another institutional client – thus enabling them to unleash the power of their considerable investments in client reporting solutions to tailor them for the retail line of business.

Another driver in the area which is driving consolidation of the systems that service both lines of business is the focus on building an investment product master to deliver a formal data quality management framework to support the considerable desire to produce better quality data and content in a more timely and efficient manner.

So in the future, we should expect to see more, not less, convergence of the business lines. Clearly, the two lines of business will always have clear demarcation lines in terms of level of service, reporting, fee structures and distribution, but the back- and middle- office teams and services that serve the business lines will see continued consolidation to leverage the obvious efficiencies and quality improvements being demanded by investors and shareholders alike.


Follow

Get every new post delivered to your Inbox.

Join 26 other followers