Recent Panel Discussion at TSAM USA

July 29, 2011

July has been a busy month with client engagements and travel but I wanted to add a blog about the event I attended in New York in mid July.

Many people will be familiar with TSAM, the annual buy-side technology and operations event, which is usually attended by senior operations, marketing and IT executives. I always enjoy these industry events as they offer a great opportunity to network and catch up with people in the industry as well as finding out about the latest trends and developments.

I had the pleasure of participating in a panel discussion on “Critical issues in data management” together with industry veterans: Regina Trach, VP Marketing Services at J.P. Morgan Asset Management, Gerard Walsh, Head of Delivery, Global Strategic Solutions at Schroder Investment Management, and David Bates, Principal at Citisoft. The discussion was moderated by Uday Singh, CEO of Osney Media. It was only supposed to go on for 30 minutes but ended up stretching into an hour as there were so many questions and such a lot to talk about.

Initially, we focused on what the key issues were in the data management area, with most of the panel agreeing that drivers for data management projects centred around managing risk, complying with regulation and also managing the data “overload” – what to push out, when, and to whom. Gerard from Schroders said that as clients became ever more demanding, they needed to get timely and accurate data as fast as possible in whatever way they wanted it whether in person, in a report, on a web page or as an app on an iPad. J.P. Morgan recently launched an iPad app for advisers and feedback has been phenomenal. But, getting information to devices is a major data and integration challenge.

In terms of regulation, one of the concerns is that asset managers know there will be demands for transparency but don’t know what they will be. They are wary of the SEC and FINRA and what they will actually be looking for. The SEC is likely to take information and fact sheets from an organization’s website and compare it – and will want to ensure it’s all accurate. They will also want to know historical information e.g.”can you show me what your website looked like on April 11th, 2009″? Asset managers still have a business to run and the wall of regulation can be a challenge – but they must be compliant.

We then went on to talk about the amount of data that is available and how accessible it needs to be… With large global asset managers averaging 4.5 million items of data each month, it’s hard to answer the question “Do you know how good the quality of your data is?”  You really need to work out what to push out to your various audiences… this is where using segmentation/ audience management is very powerful. If you have a contact strategy where you test email open and click thru rates, track website visitors and monitor Twitter, you will know who is listening to you and find out what they want to hear. 

We then went on to talk about what is the right material to push out? Should we be reviewing what we need to report on. What do customers need?  We also need to focus on the consistency of information across the organisation e.g. surveys, web presentations. Separate areas of the business are generating data and enabling it to get out. I talked here about how marketing ops have not been well served by IT and there are lots of manual processes involved in getting data to market. If data points are managed on spreadsheets, you have to have proof readers coming in to get material out to market and you have a much higher risk of error. Setting up a data governance process and ensuring that data is corrected at source will help greatly and you won’t end up with marketing teams chasing, checking and keying data at the last minute.  Also, if you automate the process, you will significantly reduce your fact sheet production time.

Then we talked about actually getting data management projects off the ground. It can be quite difficult as often times C level doesn’t realise there is anything wrong with the data. It might be easier to focus on a smaller project first and try building it out from there. For example, for Schroders, the web was a big driver and they wanted to provide their sales force with tools that can help people make investment decisions – having timely, accurate and consistent data available on the web was a key influencer.

The other key influencer will be cloud computing– not just on the entire IT area but on other areas within the organisation e.g. Salesforce.com.  Asset managers are more likely to outsource if it’s not a strategic advantage to do it themselves.

 


Regulation.. what’s going on.

May 23, 2011

Following my last couple of blogs on the results of our survey around data management and regulation,  I said I would post some information about the various regulations in each region and how they were likely to impact..

In North America, the regulators have always been to a large extent more rules than principles-based – this is not going to change – and – in the future we can in fact expect even more rules – not less.  

The US alternatives space has seen many changes,  particularly around registration, where many hedge fund managers now required to register with the SEC would previously have been exempt – this is causing many European hedge fund operators to consider their long-term strategy in the US. The implication of registration is that full books have to be maintained. Each firm must retain all data, and be able to produce records for SEC inspection. SEC examination is a particularly onerous process – with site visits, extensive questionnaires and vast demands for data.     

The movement of the Dodd-Frank bill through the senate in summer 2010 ushered in a new era of regulation in the US, and we expect to see major changes to issues such as  corporate governance, executive compensation and levels of disclosure and transparency. What we do not know yet  is how the bill will directly impact the many rules we expect to see the SEC deliver, but we do know that the bill will allow the regulators to wield significant power and to determine the level of impact it will have on the market.

With the establishment of the Financial Stability Oversight Council and the Office of Financial Research, there is likely to be a more active approach to the management of market risk. This will manifest itself in increased reporting by asset management firms and funds on areas such as financial accounts, performance data, concentrations of risk  and exposures to third parties.  Increased demands for disclosure and transparency, including filing of full portfolios could also be seen, and there may also be  demands for SEC mandated slices and views of the portfolio breakdown. Recent changes by the SEC to Money Market funds with the updates to 2a-7 are perhaps the clearest insight we have as to what to expect for the broader investment fund market – based on what we see in 2a-7 we might expect to see more rules on post trade compliance, public information filing and risk exposures.   

Meanwhile, FINRA will be continuing to focus on maintaining market integrity, protecting investors and implementing key strands of the Consumer Protection Act within the Dodd-Frank reforms.   

In Canada,  a large segment of the industry is focussed on the new ‘Point of Sale’ fund fact documents which must be presented to investors prior to writing any investment from as early as July of this year.    

Europe

European regulators are moving toward the North American model of regulation. So what was mostly regulation by principle will become regulation by rule. Tensions and strains within the EU came to the fore with French led demands for a move away from ‘light touch’ to ‘heavy touch’ winning out. Ironically though, the UK regulatory environment is probably the most rules-based of the current batch – I think it will become even more rules oriented , especially now that the FSA comes under the remit of the Bank of England.

Most discussion in the City these days though is about RDR and how the removal of commission incentives is re-shaping the sales/advice arena , with many Asset Managers now actively looking at IFA businesses and other distribution channels to give them access to the market.  

On the cross-border front, the big news is the UCITS IV directive,  and from a data management perspective the key discussion point is the KIID – or Key Investor Information Document.  The KIID much like the CSA’s Fund Facts, is a simple 2-page document that should be delivered to the investor prior to investment. With KIID I see some serious data management challenges, in particular with the scale of the narrative data management, while the quant data should be more straightforward to deal with. To complement the rollout of the KIID initiative, Germany has passed legislation mandating the delivery of ‘product information sheets’ for investment products which are not covered by UCITS IV.

On the offshore side of things, we are already seeing change in Luxembourg and Ireland – in particular Ireland where we have seen the arrival of Matthew Elderfield, a former FSA department head.   

The rise of the ‘Newcit’ – ostensibly a hedge fund in UCITS clothing – is creating a lot of regulatory discussion – while welcoming the on-shoring of some hedge funds, it is thought that many of the ESMA regulators hope that hedge funds will migrate towards the Alternative Investment Fund Managers Directive.

That’s a quick summary of the regulations I think will impact reporting and therefore might cause data management issues. We’re still seeing regulation as the major hot topic at industry conferences – everyone is talking about it and trying to get prepared for change.


Intersections of data and regulation on the horizon

April 27, 2010

I see a few interesting developments on the horizon with respect to data and the various financial regulation bodies.

I have kept my musings deliberately brief – if anyone is looking for more in depth commentary let me know and I will do a follow-up post on that topic…

Read the rest of this entry »


TSAM 2010: the changing shape of regulatory requirements and the implications for the buy-side

April 1, 2010

As promised in the previous post, here is a synopsis of the second panel I sat on at TSAM recently.

The discussion centered on the changing shape of regulatory requirements and the implications for the buy-side – with specific emphasis on the following points;


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